Is a Managed Services Plan Right for You?
With the constant changes to technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician. But obviously the costs of hiring a full-time IT person are not always feasible, even for companies with 20 to 75 workstations.
Up until now, you only had two options for computer support:
Option #1: This option is the most common; you designate the most technically-savvy person on staff to be your make-shift IT manager and only bring in outside help when your “internal guru” runs into a network crisis they can’t solve.
Problem is, you are pulling this person away from the real job you hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure your network.
This inevitably results in a network that is ill-maintained and unstable, which then results in excessive downtime, overspending on IT support, and expensive recovery costs.
Option #2: This is really unwise but we see it every day; business that use their network until it “breaks” and then call in the experts to repair or replace whatever stopped working.
This reactive model of network maintenance is a surefire path to downtime, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, customer service that can never be recovered.
A Managed Services Plan can ensure that these disasters do not happen to you. We can provide you with ongoing remote maintenance and support to maximize the performance, reliability and stability of your network without the costs and overhead of hiring a full-time staff.
And the best part is we can often cut your IT spending by 30 to 50% and improve your network’s reliability and performance at the same time.
One of our senior network engineers will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date and your backups are working properly. We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.
We will also remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures.
We take a unique approach to managed services and do not believe that “one size fits all.” That is why we have different levels of service plans that can be customized to find the right mix of on-site, remote, network and help desk support to fit your specific needs and situation.
Contact us today to find out more about our Managed Service Plans and how they can work for you!