10DLC Terms of Service
Introduction
This document serves to explain the terms of service for Metro TechSolutions, LLC (“we,” “our,” “us”) use of SMS
text messaging for effective communication between our team members and clients.
By using our services, including signing up for text message communications, you expressly consent to
collecting, using, and sharing your personal information as outlined in our Privacy Policy. You acknowledge that
you have read, understood, and agree to our Terms of Service and Privacy Policy, including the terms related to
data collection, communication, and security.
You further consent to receive text messages from Metro TechSolutions, LLC, including transactional and
promotional messages. You may opt out of receiving promotional messages at any time by following the
opt-out instructions provided in the messages. Your continued use of our services constitutes your ongoing
consent to these terms.
You may choose to stop receiving promotional text messages from Metro TechSolutions, LLC at any time. To
opt out, simply reply to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’ Once we
receive your opt-out request, we will promptly remove your number from our messaging list. Please note that
opting out of promotional messages will not affect your ability to receive important service-related
communications.By subscribing to our text messaging service, you agree to receive two-way communication messages related
to all service-related matters. Message and data rates may apply. You can opt out of receiving these messages
at any time by replying to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’
Metro TechSolutions, LLC is not responsible for any delays, failures in delivery, or any other issues related to
the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by
your mobile carrier and is not guaranteed by us.
By subscribing to our SMS services, you acknowledge and agree that Metro TechSolutions, LLC will not be
liable for any damages, losses, or injuries arising from or related to the use or failure to receive any text
messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is
at your own risk, and we provide our services on an ‘as-is’ basis without any warranties of any kind, express or
implied.
We are committed to protecting the security of your personal information. We implement industry-standard
security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also
your responsibility to protect the confidentiality of your account information and any passwords associated
with your use of our services.
You agree to notify us immediately of any unauthorized use of your account or any other security breach. We
will not be liable for any loss or damage arising from your failure to protect your account or personal
information adequately. By using our services, you acknowledge and accept that no data transmission over the
Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your
own risk. If you would like to notify us of a possible security breach, please email us at [email protected].
Starting September 1st, 2023, all messages sent from unregistered 10DLC numbers in the United States are
blocked.
If you have any questions or concerns about this Terms of Service, please contact us at:
Metro TechSolutions, LLC
1960 Creek Crossing Drive
Justin, TX 76247
[email protected]
972-893-1145