Welcome to Metro TechSolutions

Tech Simplified. Solutions Personalized.


StatConOrange
Strategic Consulting

Let us focus on your IT so that you can remain focused on yourcore business.

ITManageOrange
IT Management

Our certified technical and network support specialist have the expertise to take on any IT challenge you may have.

HelpDeskOrange
Help Desk

We provide fast and convenient remote support when you need it as well as 24x7x365 network monitoring.

CloudOrange
Cloud Services

Our consultants can show you how to leverage the benefits of cloud-based solutions to save you money and help your business succeed.

Need support now? Visit our Helpdesk!

Our Services

How can we help?


Strategic Consulting

We offer a wide range of consulting services to address all of your technology demands. Let us focus on your IT so that you can remain focused on your core business.

  • CIO / CTO Services
  • IT Assessments
  • Cloud Assessments
  • Technical Project Planning
  • Network Security Services
  • Compliancy Assessments
  • Business Continuity Planning

IT Management

Our certified technical and network support specialist have the expertise to take on any IT challenge you may have and will be on-site when you need them.

  • On-Site Network Support
  • Data Center Management
  • Network Design & Integration
  • Technical Projects
  • Emergency Services
  • VoIP Phone Systems
  • Carrier Services
  • End-User Support

Help Desk

We provide fast and convenient remote support when you need it as well as 24×7×365 network monitoring. Our friendly and experienced staff is always ready to assist you.

  • Online Remote Support
  • Telephone Support
  • Emergency Support
  • After Hours Support
  • 24x7x365 Network Monitoring

Cloud Services

Is the cloud working for you? Our consultants can show you how to leverage the benefits of cloud-based solutions to save you money and help your business succeed.

  • Virtual Server Hosting
  • Private Cloud Solutions
  • Managed Internet Security
  • Hosted Off-Site Backup
  • Disaster Recovery as a Service
  • Internet Domain Management
  • Advanced Website Hosting
  • Cloud Application Support
  • Microsoft Exchange Hosting
  • Managed Email Archiving
  • Managed Spam Filtering

Structured Cabling

Need a new line run? Or maybe you need to upgrade your network to the latest cabling standards? Whether its new installations, upgrades or adding an additional port, we can have your business connected and optimized to take advantage of all the solutions a strong network can offer.

SevicesBlock

Managed Services

Here's How It Works


One of our senior network engineers will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date and your backups are working properly. We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.

We will also remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures.

We take a unique approach to managed services and do not believe that “one size fits all.” That is why we have two different levels of service plans that can each be customized to find the right mix of on-site, remote, network, and help desk support to fit your specific needs and situation.

Please select one of our service plans below to find out more information.


Proactive Support When You Need It

We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your initiatives. Building a service plan that relies on 24x7x365 network monitoring couple with an aggressive preventative maintenance component ensures optimum uptime for your business.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our ProactiveCare service plan, we can prevent many network failures from ever happening. By combining regular and comprehensive maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.


ProactiveCare Server

  • Advanced Performance Monitoring
  • OS & 3rd Party Patch Management
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Managed Backup
  • Managed Audit
  • Additional Support Billed at T&M Rates

ProactiveCare Network

  • Quarterly Network Health Review
  • Firewall Management & Maintenance
  • Router & Switch Monitoring
  • Managed Network Audit
  • Additional Support Billed at T&M Rates
  • Network Monitoring Station (NMS)

ProactiveCare Workstation

  • Performance Monitoring
  • OS & 3rd Party Patch Management
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Additional Suport Billed at T&M Rates
  • RMM via Onsite Station

ProactiveCare Options

  • Hosted Backup
  • Managed Mobile (iOS & Android)
  • Managed Compliance
  • Hosted Anti-Spam
  • Managed Server Audit

ProactiveCare Billable Services

  • End-User Support (Helpdesk)
  • Onsite & Remote Network, Server, Workstation Support
  • Moves, Additions, Changes
  • Projects & Project Planning
  • Upgrades & Hardware
  • After Hours Support
Desktop

A True IT Partnership

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictable, optimally and securely. Our CompleteCare service plan is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

Total IT support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection, applications, and hardware.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection, and user support – we handle it all for a single, predictable price.


CompleteCare Server

  • Advanced Performance Monitoring
  • Configuration Management
  • Key Application Maintenance
  • O.S. and 3rd Party Patch Management
  • Real-Time Server Optimization
  • Scheduled Preventative Maintenance
  • License and Asset Management
  • Anti-Virus Management and Monitoring
  • Managed Anti-Virus
  • Managed Backup
  • Managed Compliance
  • Unlimited Remote and On-Site Support

CompleteCare Network

  • Monthly Network Health Reviews
  • Firewall Management and Maintenance
  • Router and Switch Monitoring
  • Managed Compliance
  • Managed Network Audit
  • Wireless & Guest Network Management
  • Unlimited Remote and On-Site Support
  • Network Monitoring Station

CompleteCare Workstation

  • Advanced Performance Monitoring
  • Configuration Management and Enforcement
  • Key Application Maintenance
  • O.S. and 3rd Party Patch Management
  • Real-Time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Unlimited Remote and On-Site Support
  • RMM via Onsite Station

CompleteCare Options

  • Hosted Backup
  • Managed Mobile (iOS & Android)
  • Hosted Anti-Spam
  • Managed Server Audit

CompleteCare Billable Services

  • Moves, Additions, Changes
  • Projects & Project Planning
  • Upgrades & Hardware
  • After Hours Support
Sever

Structured Cabling

Providing Business-Class Cabling Services


We have over 10 years’ experience designing and installing structured cabling networks. All cabling and layouts are done in accordance with the TIA-586A/B wiring standards and performed by certified technicians. We use nothing but the highest quality of materials and guarantee all our work. Remodels and new construction. No job to big, no job to small – we do it all.

  • Cat5e, Cat6, Cat6a Data & Voice
  • Indoor & Outdoor Wireless Infrastructures
  • Broadband, Voice, and VoIP Services
  • Security Cabling – Access Control & Intrusion Detection
  • Video Surveillance – IP, CCTV, & Wireless Camera Systems
  • Network Equipment Sales & Installation
  • Emergency Response

Call today to schedule a free analysis of your current network or to receive a quote for an upcoming cabling project.


Let us know what we can do for you!

We offer FREE consultations to discuss the right solutions for you.

600 E. John Carpenter Fwy, Irving, TX 75062, Suite 294

Our Headquarters
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info@metrots.com

We would love to hear from you!
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1-888-217-3130

Give us a call!

Our Partners